Broken library links for other users on the same server

2018-01-16 18:55:32

We've got an interesting problem where one user creates a library on their machine, saves it to the shared server (all macOSs connect via the same path), then when another user loads the library from the server their links are broken and the media needs to be relinked... My first thought was that the server is being mounted under slightly different paths on each users machine, but, after inspection this is not the case. I made sure that they were connecting the exact same way and even checked the paths when they were being relinked to be sure. There is obviously a path issue because once another user relinks an asset the original user now has broken links... Can someone please give me some advice on troubleshooting this problem further? Has anyone out there experienced similar problems?